FAQ Overview

General Assistance

Information need on a Ticket - READ BEFORE SUBMITTING TICKET

All tickets MUST have a valid email address, when we work the ticket and either resolve your ticket or need more information we will comment on the ticket and an email will be sent to you.

Author: Venom
Last update: 2020-05-28 06:15


Do you offer live help?

We do offer live help when we are able to, click on the blue bubble on any page and send us a message,  if we are not available then you can submit a ticket and we will get back to you as soon as we can

Author: Venom
Last update: 2020-05-28 06:18


Other Ways to Connect with us

This entry is in revision and can not be displayed.

Author: Venom
Last update: 2020-05-28 06:20


IRC » FAQ's

How in the world do I connect to IRC?

Download one of the clients listed under IRC Clients and then configure it to connect to irc dot venomslair dot com. The specific directions on how to configure each client will be available on that clients website. You can also connect via our website at venomslair dot com and click on the link under IRC web client.

Author: Venom
Last update: 2020-05-21 20:27


IRC Clients

Author: Venom
Last update: 2020-05-21 20:27


I have a client that I would like you to include on your list on your website, who do I contact to do that?

Create a new support ticket and we will take a look at it.

Author: Venom
Last update: 2020-05-21 20:28


I need some help, where do I go?

If you need any assistance, please go to venomslair.com and click on IRC, there is a web-client there that will connect you to our IRC and then ask someone in channel. There maybe at times where no one is available just ask your question and wait. If you get no answer then try back again later, DO NOT write in caps, spam the channel or pm anyone in channel (we maybe away), if you do you may end up being banned. You can also click on New support ticket and we will look at it and get back to you.

Author: Venom
Last update: 2020-05-21 20:30


What do I do if I was banned?

if you were banned and you believe that you have been banned in error, you can on New support ticket, and send a request with a reason why you think you should be unbanned and we will take a look into it.

Author: Venom
Last update: 2020-05-21 23:06


IRC » Bot Commands

Venbot Commands

- All Commands start with ! and do not include the ()

seen (ircuser)
lastspoke (ircuser)
!nslookup (IP, Hostname or domain name)
!dns (IP, Hostname or domain name)

Author: Venom
Last update: 2020-05-21 23:14